ArtBoja | Policies
Orders, Returns & Guarantee
Order at ARTBOJA, shop and buy with confidence! We guarantee the best possible artwork. If you are not satisfied for any reason, simply let us know within 5 days of receiving your art and we will work with you to get the perfect result, free of charge.
We work to ship your order(s) as quickly as possible. Standard Processing orders ship no later than 5 business days from the day after your order was placed. That means you will receive your art in 6-10 business days of when your order was placed. FedEx Ground is the default shipping option at checkout. This service may take up to 10 days to deliver. Standard Processing time is up to 5 business days following the day when the order is placed. For faster processing, select Expedited Processing during checkout. Expedited Processing ensures your order will ship by the end of the next business day.
Pre-Ship Visual Inspection
Your artwork is visually inspected by our quality control department before it is shipped, to ensure you receive a high-quality product. This is a manual process, not performed by machines. We believe in delivering quality!
How to Request a Refund
If your art quality is not satisfactory, or is defective, you may request a reprint or refund by contacting us or calling Customer Service Monday - Friday, 8AM to 5PM, Arizona Time.
Once your order is placed ARTBOJA will begin working on your order often the same day. If you wish to cancel your order, please contact us with in 24 hours. If we have not produced any part of your order we will cancel your order and refund the full amount to your credit card. If any part of our order has been produced a restocking fee will charged to your card. The restocking fee is a 20% fee of the portion of your order that has been printed.
These terms and conditions govern your use of the ARTBOJA services. Your use of these services constitutes acceptance of these Terms and Conditions and creates a binding legal agreement, so please read them carefully. Please note, you must be 13 years or older to use the ARTBOJA services. Terms are subject to change at any time without notice.
The ARTBOJA goal is 100% customer satisfaction guarantee. While we hope you will love our product and do not anticipate any problems, if you are not completely satisfied with your order, please contact us within 15 days of when you receive your order and we will reproduce it free of charge. Customers will be responsible for return shipping fee, and the artwork needs to be in "like-new" condition. We highly recommend that send your returned item via a trackable method. Hang on to the box and original packing materials until you know you're satisfied with your selection. For orders received damaged, please see below.
If your order was damaged in transit, please contact us immediately and retain the original box and packaging associated with the order until a damaged claim can be completed with our shipping provider. We will work with you during this time to keep you updated on the claim status and get a replacement print out to you. Claims for defects or damages must be made by the customer via email no later than 10 calendar days after delivery. If no such claim is made, ARTBOJA and the customer will understand that the product has been accepted. By accepting the product, the customer acknowledges that ARTBOJA’s performance has fully satisfied all terms, conditions and specifications.
ARTBOJA ships orders as quickly as possible. Depending on the level of services ordered – artwork only or additional finishing services like mounting and framing - most orders will ship within 4 - 6 business days. That means via normal Ground shipment you will receive your order in 7 - 14 business days of when it was placed. Expedited shipping can be requested at check out.
Information Collected from Subscriber
Public Profile Page. After opening an account with ARTBOJA, a Subscriber is able to create a public profile page and upload information and content (“Content”) to the page which may include, but is not limited to, the Subscriber's name, contact information, biography, headshot, images, hometown, and more. All of this information is fully disclosed on the ARTBOJA Website. Any site visitor that visits ARTBOJA and navigates to the Subscriber's profile page will be able to view all of the public profile information that has been entered by the Subscriber.
Credit Cards. For any transactions on ARTBOJA which require a credit card or debit card, ARTBOJA stores the last four digits of the credit/debit card number, the expiration date, and the buyer's name. We do NOT store the full credit card number, pin number, CVV2 number, or any full-track data.
Security. ARTBOJA member accounts, including both buyers and Subscribers, are secured by member-created passwords. ARTBOJA takes precautions to ensure that member account information is kept private. We use reasonable measures to protect member information that is stored Within our database, and We restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information.
Rights to Contents and Intellectual Property. The copyrights to all original materials, content, selection, and arrangement of the Website (including text, user, and visual interfaces, images, look and feel, design, sound, etc. and any underlying software and computer codes) are proprietary to ARTBOJA, its parents, affiliates, subsidiaries, or third party licensors. You may not copy, reproduce, post on any other Website, republish, upload, encode, modify, translate, publicly perform or display, commercially exploit, distribute or transmit any portion of this Website or make any derivative works from this Website in any way without the express prior written consent of ARTBOJA.
Any name, logo, trademark, service mark, patent, design, Copyright, domain name or other intellectual property appearing on this Website is owned or licensed by ARTBOJA or its parents, affiliates, or subsidiaries and may not be used by You without the prior written consent of ARTBOJA or the appropriate owner. Your use of this Website does not grant You any right, title, interest or license to any such intellectual property appearing on this Website. Any unauthorized use of the content of this Website may subject You to civil or criminal penalties.
Use of this Website. ARTBOJA maintains this Website for Your personal purchases, entertainment, information and education. You should feel free to browse the Website. However, all copying (whether electronic, hard copy, or other format) is prohibited and may breach intellectual property laws and other laws worldwide. All commercial use of all or part of this Website is prohibited except under ARTBOJA's express written consent. All rights not expressly granted here are reserved to ARTBOJA.
You may not use any computer program tools, including, but not limited to, web spiders, bots, indexers, robots, crawlers, harvesters, or any other automatic device, program, algorithm, or methodology, or any similar equivalent process ("Tools") to access, acquire, copy or monitor any portion of the Website or content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any content, to obtain or attempt to obtain materials, documents or information through any means not purposely made available through the Website. Tools that use the Website shall be considered agents of the individuals who control or author them.
No Warranties. ARTBOJA DOES NOT REPRESENT THAT THIS WEBSITE OR ANY CONTENT, SERVICE OR FEATURE OF THIS WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THIS WEBSITE WILL PROVIDE SPECIFIC RESULTS. THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR ACCURACY.
ARTBOJA assumes no responsibility, and shall not be liable for any damages caused by viruses or other forms on contamination or destructive features that may affect Your computer equipment, software, data or other property on account of Your access to, use of, or browsing in the Website or Your downloading of any materials, text, images, video or audio from the Website or any linked Websites.
Limitation of Liability. In no event shall ARTBOJA, its parents, affiliates, subsidiaries or service providers, its licensors, or the officers, directors, employees,shareholders, or agents of each of them, be liable for any damages of any kind, including without limitation any direct, special, incidental, indirect, exemplary, punitive or consequential damages, including lost profits, whether or not advised of the possibility of such damages, and on theory of liability what so ever, arising out of or in connection with the use or performance of, or Your browsing in, or Your links to other Websites from, this Website. You acknowledge by Your use of this Website, that Your use of this Website is at Your sole risk. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages: if these apply to You, some or all of the above disclaimers may not apply, and You might have additional rights.
Indemnification. You agree to defend, indemnify and hold ARTBOJA harmless from and against any and all claims, damages, costs and expenses, including reasonable attorney's fees, arising from or related to Your use of the Website.
Communications with this Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate the law. ARTBOJA will fully cooperate, including but not limited to, maintaining and disclosing any transmittals or communications that You have had with this Website, disclosing Your identity or helping to identify You, with any applicable law or regulation, law enforcement authorities, court order, or governmental authority.
Any communication or material You transmit to the Website by email or otherwise, including data, questions, comments, or suggestions, or the like is, and will be treated as, non-confidential and non-proprietary. ARTBOJA cannot prevent the harvesting of information from this Website, and You may be contacted by ARTBOJA or unrelated parties, by email or otherwise, within or outside of this Website. Anything You transmit may be edited by or on behalf of ARTBOJA, may or may not be posted to this Website at the sole discretion of ARTBOJA and may be used by ARTBOJA or its affiliates for any purpose, including but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, ARTBOJA is free to use any ideas, concepts, know-how, or techniques contained in any communication You send to the Website for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products use of such information. If You transmit any ideas, concepts, materials or other communications to the Website, You accept that it will not be treated as confidential and may be used by ARTBOJA without compensation in any manner whatsoever, including without limitation to reproduction, transmission, publication, marketing, product development, etc.
Although ARTBOJA may from time to time monitor or review discussion, chats, postings, transmissions, and bulletin boards, and the like on the Website, ARTBOJA is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations, on the Website. ARTBOJA assumes no responsibility or liability for any actions or communications by You or any related third party within or outside of this Website.
Notice and Procedure for Making U.S. Claims of Copyright Infringement. If You believe that Your work has been copied in a way that constitutes copyright infringement, please provide a Notice with the following information to the Website's Copyright Agent: 1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest, 2. A detailed description of the copyright work that You claim has been infringed; 3. A description of precisely where the material that You claim is being infringed is located on the Website; 4. Your address, telephone number, and email address; 5. A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law, 6. A statement by You, made under penalty of perjury, that the above information in Your Notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.
ARTBOJA's Copyright Agent for Notice is: ARTBOJA
ATTN. Copyright Agent
1450 Second Street
Santa Monica, CA 90401 E-Mail: dmcaQStites.Com
We may give notice to our users by means of a general notice on our Website, electronic mail to a user's email address in our records, or by written communication sent by first-class mail to a user's physical address in our records. If You receive such a notice, You may provide counter-notification in Writing to the designated Copyright Agent. To be effective, the Counter-notification must be a Written communication that includes the following:
- Your physical or electronic signature;
- Identification of the material that has been removed or to which access had been disabled, and the location at which the material appeared before it was removed or access to it was disabled;
- A statement from You under the penalty of perjury, that You have a good faith belief that the material was removed or disabled as a result of mistake to misidentification of the material to be removed or disabled, and
- Your name, physical address, and telephone number, and a statement that You consent to the jurisdiction of Federal District Court for the judicial district in which Your physical address is located, or if Your physical address is outside of the United States, for any judicial district in which ARTBOJA may be found, and that You will accept service or process from the person who provided notification of alleged infringing material or an agent of such person.
ARTBOJA will terminate user accounts that have been the subject of five (5) separate DMCA notices. In the event a user's materials are removed due to a DMCA notice and then subsequently restored due to the filing of a DMCA counter-notification, ARTBOJA will treat the underlying DMCA notice as withdrawn. ARTBOJA reserves the right to terminate user accounts that are the subject of fewer than five (5) DMCA notices in appropriate circumstances - such as where the user has a history of violating or willfully disregarding ARTBOJA's Terms of Service.
Termination At its sole discretion, ARTBOJA may modify or discontinue theWebsite, or may modify or terminate Your account or Your access to this Website, for any reason, with or without notice to You and without liability to You or any third party.
Unaffiliated Products and Websites. Descriptions of, or references to, products, publications or Websites not owned by ARTBOJA or its affiliates do not imply endorsement of that product, publication, or Website. ARTBOJA has not reviewed all material linked to the Website and is not responsible for the content of any such material. Your linking to any other Websites is at Your own risk.
This Website shall be governed by, and Your browsing in and use of the Website shall be deemed acceptance of and consent to, the laws of the State of Arizona, United States of America, without regard to principles of conflict of laws. Notwithstanding the foregoing, this Website may be viewed internationally and may contain references to products or Services not available in all countries. References to a particular product or Service does not imply that they are appropriate or available to all persons of legal purchasing age in all locations, or that ARTBOJA intends to make such products or services available in such countries. Any offer for any product, feature, service, or application made on this Website is void where prohibited. Your information will be transferred to ARTBOJA in the United States, which may be outside of Your own country, and by providing us with Your information, You are consenting to such transfer. Although ARTBOJA will use all reasonable efforts to safeguard the confidentiality of any personal information collected, we will not be liable for disclosure of personal information obtained due to errors in transmission or the unauthorized acts of third parties.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
- Our checkout process uses industry standard SSL encryption of all communication between your computer and our servers.
- Our servers utilize all reasonable security measures to prevent unauthorized access to information, and your credit card information is encrypted on our servers.
- Our team members are carefully vetted before hiring to ensure that they do not pose a risk to your private information, and their access to your data is limited to only what they need in order to perform their job functions.